Parcel Locker Companies in Australia: A Comparison for Strata

Strata committees comparing parcel locker companies in Australia usually ask the same seven things: which couriers can deliver, whether residents or the building pay per parcel, whether prices are published, whether chilled cells are offered, whether customers can pay at the locker, whether there is an outdoor option, and whether you buy, rent or host the lockers. The table below answers those questions for the main providers, using only what each publishes on its own website (as of October 2026), with links. Where a provider does not say, we write “not stated” rather than guess. Vending on Track is included as a new entrant taking first-production-run reservations, not as an established supplier.

Two kinds of provider

Building-locker suppliers sell or rent a locker bank for your building. The owners corporation or operator controls it, and residents get codes for their own deliveries.
Public networks run lockers that anyone can use as a delivery address. A building may be able to host one, but it is the network’s locker, with the network’s rules.

Comparison for committees

Provider	Type	Couriers accepted	Per-parcel or resident fees	Published pricing	Chilled cells	Card payment at locker	Outdoor option	Ownership
Groundfloor	Building lockers	All carriers, including Australia Post and Amazon	Not stated	No, quote	Yes, refrigerated towers	Not stated	Outside under shelter	Upfront hardware plus ongoing service fee (SaaS)
My Parcel Locker	Building lockers	Any courier; accepted by Australia Post	Not stated	Yes: systems from AUD $15,380 + GST; rentals from AUD $89 per week	Yes, refrigerated lockers	Not stated	Yes, with full shelter	Buy or rent
SMARTECH / Parcel Pending by Quadient	Building lockers (reseller)	Not stated	Not stated	No, quote	Not stated	Not stated	Yes, outdoor lockers	Supplied and installed by SMARTECH
Foodifox	Building lockers	Any courier	Not stated	No, quote	Food and parcel lockers	Not stated	Not stated	Not stated
Australia Post Parcel Lockers	Public network	Parcels lodged with Australia Post	Free to use with MyPost	Hosting at zero cost	Not stated	Not stated	Not stated	Hosted by Australia Post
Lockerpoint	Public network	All delivery companies	Not stated	Not stated	Not stated	Not stated	Not stated	Hosted network
Amazon Hub Lockers	Public network	Amazon orders	Free for eligible orders	Not applicable	Not stated	Not stated	Not stated	Amazon network
Vending on Track (new entrant)	Building lockers	Any courier at the touchscreen, no integration; no carrier partnerships claimed	None: flat monthly fee per building	Rough ranges published; quote per building	Yes, to order	Yes, optional	Yes, outdoor-rated to order	Buy, plus monthly software fee

Sources: Groundfloor (home page, specifiers, specifier pack PDF); My Parcel Locker (parcel lockers, rentals); SMARTECH (Parcel Pending AU, smartparcellockers.com.au); Foodifox (building managers); Australia Post (Parcel Lockers); Lockerpoint (lockerpoint.com.au, CEP Research); Amazon (pickup options). “Not stated” means we did not find it on the provider’s public site in October 2026. Check every detail with the provider.

What the table means for a committee

Couriers. A building locker only helps if the couriers who deliver to your building can use it. Ask whether drivers need an app, an account or an integration, or can simply use the screen.
Fees. Per-parcel or resident fees make costs unpredictable and cause arguments. Get the fee structure in writing.
Pricing. Published prices make budgeting easier. Where prices are quote-only, get two or three quotes for the same cell count.
Chilled cells. Useful in buildings with heavy grocery delivery (refrigerated lockers).
Outdoor. Essential for townhouse sites with no lobby (outdoor lockers).
Ownership. Buying gives control; renting avoids capital cost; hosting a public network locker can be free but serves the network’s users and carriers on the network’s terms.

Public network or your own lockers?

A hosted public locker, such as an Australia Post Parcel Locker, can cost the building nothing, but it takes only that network’s parcels and is open to the public. A building-locker system takes parcels from any courier for your residents only, and you control its rules, at a cost. Some buildings have both.

Questions to ask every supplier

Can any courier deliver without an app, account or integration?
What are the internal cell dimensions? (sizes guide)
What does the hardware cost, and what do delivery and installation add?
Is there a monthly fee? Per building, per cell or per parcel? Any resident fees?
Buy, rent or host, and what happens at the end of a rental?
Who fixes a jammed door, and how fast?
Who holds the resident directory and delivery records, and can we export them?
What happens when power or the network drops?

Ask for the answers in writing and compare total cost over five years.

Other suppliers

Security integrators, office-furniture suppliers and general locker manufacturers such as Secure Lockers Australia also supply lockers for workplaces and campuses, sometimes including parcel lockers as part of a fit-out. This comparison focuses on providers that publish a building parcel-locker offer.

Where Vending on Track fits

Vending on Track is a Sydney-based company that has built telemetry, cashless payment and control systems for unattended machines in Australia. Our Programmable Locker controller, API and cloud platform are available today. Our building parcel locker is new. We are taking reservations for the first production run and have no installed buildings to show yet. What we offer:

Rough prices up front and a written quote for each building, with no per-parcel or resident fees.
Any courier can deliver at the touchscreen. We claim no carrier partnerships.
Optional card payment at the locker, for retail pay-and-collect and paid services.
Chilled cells and outdoor-rated cabinets, built to order.

A small bank of about 10 cells with a courier touchscreen typically comes in at a few thousand dollars, roughly A$3,000–7,000 ex GST. A building system of 50–100 cells is roughly A$12,000–30,000 ex GST. On top of that there is a flat monthly software fee of around A$150 per building, with no per-parcel or resident fees. Delivery and installation are quoted per site, and your quote fixes the price.

Price enquiry

Ask for a price for your building

Rough guide: A small bank of about 10 cells with a courier touchscreen typically comes in at a few thousand dollars, roughly A$3,000–7,000 ex GST. A building system of 50–100 cells is roughly A$12,000–30,000 ex GST. On top of that there is a flat monthly software fee of around A$150 per building, with no per-parcel or resident fees. Delivery and installation are quoted per site, and your quote fixes the price.

Your building

Suburb

State or territory

Apartments, lots, beds or tenants

Parcels a day (if known)

Timing and budget

When do you want lockers working?

Budget for the lockers

Strata approval stage

What would you like?

Your details

Name *

Email *

Building or organisation (optional)

Phone (optional)

Anything else? (optional)

Want to add a cell mix or a payment preference? Use the full price enquiry.

Find the page for your situation

Small strata · High-rise · Basement car park · Outdoor · Unattended buildings · Build-to-rent · Student accommodation · Parcel theft

Information about other companies is taken from their public websites and the sources linked above, as of October 2026. Check details with each provider.

Frequently asked questions

What are the main parcel locker companies in Australia for strata buildings?

For a building’s own lockers, suppliers that publish building-locker offers include Groundfloor, My Parcel Locker, SMARTECH (the Australian reseller of Parcel Pending by Quadient lockers) and Foodifox. Public networks that a building can host or residents can use include Australia Post Parcel Lockers and Lockerpoint, and Amazon Hub Lockers serve Amazon orders. Vending on Track is a new entrant taking first-production-run reservations.

Which parcel locker companies accept every courier?

On their own websites, Groundfloor says all carriers and delivery personnel, including Australia Post and Amazon, deliver into its lockers; My Parcel Locker says its lockers are accepted by Australia Post and can be used by any courier; Foodifox says any courier; and Lockerpoint says its lockers are open to all delivery companies. Australia Post’s own Parcel Lockers take parcels lodged with Australia Post.

Which parcel locker suppliers publish their prices?

Of the building-locker suppliers in this comparison, My Parcel Locker publishes system prices and rentals on its website. Groundfloor, SMARTECH and Foodifox ask you to request a quote. Vending on Track publishes rough ranges and quotes per building. Australia Post says a building can host a Parcel Locker at zero cost.

Do any parcel locker companies charge per parcel?

Vending on Track charges a flat monthly software fee per building with no per-parcel or resident fees. Groundfloor says its contracts consist of an upfront hardware cost and an ongoing service fee. The other suppliers in this comparison do not state their fee structure publicly, so ask each one in writing whether there are per-parcel, overdue or resident fees.

Is Vending on Track an established parcel locker supplier?

No, and we say so. Vending on Track has built unattended vending, payment and locker-control systems in Australia, and its Programmable Locker controller and API are available today. The building parcel-locker product is new: we are taking reservations for the first production run, and we have no installed buildings to show yet.