Parcel Locker ROI Calculator for Building Managers

Parcels cost a building in two ways: the staff time spent receiving, logging and handing them over, and the parcels that go missing or end up in a dispute. This calculator compares those costs with the cost of a parcel locker that you enter. Replace every default with your own numbers. The calculation runs in your browser and nothing is sent anywhere.

1 · Parcels today

Parcels handled on a typical day

Days a year staff handle parcels

Staff minutes per parcel (receive, log, store, notify, hand over)

Staff cost per hour, including super and on-costs (A$)

Parcels lost or disputed a month

Average cost of each (A$)

2 · The locker

Locker hardware cost (A$, ex GST)

Software per month (A$)

Apartments or lots sharing the cost

Delivery and installation allowance (A$)

Staff minutes per parcel still needed with lockers

All figures are your own assumptions — replace the defaults. As a rough guide, a small bank of about 10 cells is roughly A$3,000–7,000 ex GST and a 50–100-cell building system roughly A$12,000–30,000; software is around A$150 a month per building. Use the figure from your quote once you have one. The staff minute with lockers covers oversize items and exceptions that still reach the desk.

Your result (AUD, ex GST)

Staff hours on parcels a year, today: —
Staff hours a year, with lockers: —
Yearly saving (time + losses): —
Locker hardware + installation: —
Software a year: —
Payback: —
Cost per lot, first year: —

Nothing you type leaves this page.

How the numbers work

Staff hours today = parcels per day × days a year × minutes per parcel ÷ 60.
Staff hours with lockers use the minutes per parcel that still reach the desk: oversize items and exceptions.
Yearly saving = hours saved × your hourly cost, plus the cost of lost or disputed parcels you no longer have.
Payback = locker hardware and installation ÷ (yearly saving − software).
Cost per lot spreads the first year’s hardware, installation and software across the apartments that share it, which is how a strata committee will usually look at it.

The locker cost is yours to enter. Until you have a quote, use the rough guide below. To size the bank first, see parcel locker sizes.

Rough locker prices

A small bank of about 10 cells with a courier touchscreen typically comes in at a few thousand dollars, roughly A$3,000–7,000 ex GST. A building system of 50–100 cells is roughly A$12,000–30,000 ex GST. On top of that there is a flat monthly software fee of around A$150 per building, with no per-parcel or resident fees. Delivery and installation are quoted per site, and your quote fixes the price.

Price enquiry

Ask for a price for your building

Rough guide: A small bank of about 10 cells with a courier touchscreen typically comes in at a few thousand dollars, roughly A$3,000–7,000 ex GST. A building system of 50–100 cells is roughly A$12,000–30,000 ex GST. On top of that there is a flat monthly software fee of around A$150 per building, with no per-parcel or resident fees. Delivery and installation are quoted per site, and your quote fixes the price.

Your building

Suburb

State or territory

Apartments, lots, beds or tenants

Parcels a day (if known)

Timing and budget

When do you want lockers working?

Budget for the lockers

Strata approval stage

What would you like?

Your details

Name *

Email *

Building or organisation (optional)

Phone (optional)

Anything else? (optional)

Want to add a cell mix or a payment preference? Use the full price enquiry.

What the calculator leaves out

Some benefits are real but hard to put a number on. Residents can collect at 2 am. Couriers spend less time in the lobby and the lifts. And the building has a record of exactly when each parcel arrived and who collected it, which settles “my parcel never came” in seconds. If the numbers above are close, weigh those up too. If they are far apart, a locker is probably not worth it yet.

Frequently asked questions

How much staff time does parcel handling take?

Time a few deliveries at your own desk. Each parcel has to be received from the courier, logged, labelled or shelved, the resident told, and later found and handed over, sometimes with a signature. Even at a few minutes a parcel, a building receiving 30 parcels a day spends well over an hour a day on it. The calculator defaults to 3 minutes a parcel, which you should replace with your own figure.

What hourly rate should I use?

Use the full cost of the person doing the work, not their base pay: wage, superannuation, leave loading, workers’ compensation and payroll tax, or the hourly rate in your building management contract. If parcels are handled by a strata manager or contractor on an hourly fee, use that fee.

Does a parcel locker pay for itself on staff time alone?

Only when there is enough volume. With lockers the staff time per parcel falls to almost nothing, but the software fee is fixed. A building with a handful of parcels a day saves less than the software costs. At the calculator’s defaults (30 parcels a day, 3 minutes each, A$45 an hour, a locker costing A$14,000 plus A$2,500 to install) the locker pays back in about a year. Run your own numbers, because the answer depends on them.

Is anything I enter sent to Vending on Track?

No. The calculator runs entirely in your browser and does not send, store or log what you type. If you want a quote, the price enquiry form further down this page is separate and sends only what you type into it.