I Need Help

Vending on Track is here to support you.

Vending on Track takes customer service seriously. There are multiple ways to seek help from Vending on Track.

Seek help from Our Channels and Distributors

We highly recommend the clients and potential clients to contact our sales channels and distributors for help in most cases. Our channels have extensive experience in the industry, and they may understand each client better. You should almost always try to get help from them in the first place.

Email Support

Please send your support request to support@vendingontrack.com. A support ticket will be lodged for all emails to this address.

Support Portal (JIRA Service Desk)

Vending on Track uses JIRA Service Desk as support system. You can lodge a new support ticket via

https://vendingontrack.atlassian.net/servicedesk/customer/portals

Online Chat

Vending on Track provides online chat support via Freshchat, please click this popup icon on the bottom right corner of the page to start a conversation.